Degraded Performance on BundyPlus Live
Identified - We’ve identified an issue with slow server performance, which may cause delays in clocking transactions. Please note that all punches are being securely stored on the devices and will automatically sync once performance returns to normal.

Our team is actively working on a resolution, and we’ll provide updates as progress is made.

Thank you for your patience and understanding.

— The BundyPlus Team
Sep 01, 2025 - 12:07 AEST
Investigating - We’re currently experiencing slow server performance, which may cause delays in clocking transactions. Please note that all punches are being securely stored on the devices and will automatically sync once performance returns to normal.

Our team is actively investigating and working to resolve the issue. We’ll provide updates as soon as more information becomes available.

Thank you for your patience and understanding.

— The BundyPlus Team
Sep 01, 2025 - 09:00 AEST

About This Site

Welcome to the BundyPlus Status Page, your go-to resource for real-time updates on the performance and availability of BundyPlus services. Here, you can monitor the operational status of our various systems and support services. Our status page provides timely information about scheduled maintenance, service disruptions, and resolved incidents, ensuring you stay informed about any factors that may impact your experience with BundyPlus. We are committed to transparency and reliability, and this page reflects our dedication to providing you with uninterrupted service and prompt communication.

Uptime over the past 90 days. View historical uptime.
Corporate site (www.BundyPlus.com.au) ? Operational
90 days ago
100.0 % uptime
Today
my.BundyPlus.com.au ? Degraded Performance
90 days ago
100.0 % uptime
Today
Possum 01 Enterprise Degraded Performance
90 days ago
100.0 % uptime
Today
Possum 02 Enterprise Degraded Performance
90 days ago
100.0 % uptime
Today
Possum 03 Enterprise Degraded Performance
90 days ago
100.0 % uptime
Today
Possum 04 Enterprise Degraded Performance
90 days ago
100.0 % uptime
Today
APIv2 Degraded Performance
90 days ago
100.0 % uptime
Today
Mailserver Operational
90 days ago
100.0 % uptime
Today
Mandril Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
APIv2
Fetching
Possum 01
Fetching
Possum 02
Fetching
Possum 03
Fetching
Possum 04
Fetching
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

Unresolved incident: Degraded Performance on BundyPlus Live.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Delayed Clocking Transactions
Resolved - The issue that caused delays in clocking transactions and some terminals appearing offline has been fully resolved. All punches were securely stored on devices and have now synced with the cloud.

The incident is now closed. No further action is required.

Thank you for your patience and understanding.

— The BundyPlus Team
Aug 29, 14:18 AEST
Monitoring - The earlier issue, which caused delays in clocking transactions and made some terminals appear offline, has now been resolved. All punches have been securely stored on devices and have synced successfully with the cloud.

We’ll continue to monitor closely, but no further action is required on your end.

Thank you for your patience and understanding.

— The BundyPlus Team
Aug 27, 13:09 AEST
Investigating - We’re aware of an issue causing delays in clocking transactions from cloud-connected terminals. In some cases, terminals may also appear offline in your dashboard. Please note that all punches are being securely stored on the devices and will automatically sync once the service delay is cleared.

Our team is actively investigating and working on a resolution. We’ll provide updates as soon as more information becomes available.

Thank you for your patience and understanding.

— The BundyPlus Team
Aug 26, 12:50 AEST
Aug 28, 2025

No incidents reported.

Aug 27, 2025
Aug 26, 2025
GPS Map Display Issue
Resolved - This incident has been resolved.
Aug 26, 12:43 AEST
Monitoring - Our team has implemented a fix to address the recent issue, and maps are now working correctly. We're actively monitoring the results to ensure everything is running smoothly.

We sincerely appreciate your patience and understanding throughout this process. If you notice any lingering issues, please don’t hesitate to contact our support team.

— The BundyPlus Team
Aug 18, 08:19 AEST
Update - Additional work has been performed on the issue affecting map displays and physical address resolution. The cause was due to excessive API calls to our third-party mapping provider, HERE.

Rest assured, GPS locations are still being accurately recorded — only the visual map display and address lookup have been temporarily disabled.

Our team is working closely with HERE to restore normal service. An update to resolve the issue will be applied in the next production release, scheduled for 10:15 PM AEST, Sunday 17th August. Once service is restored, address lookup data will be backfilled.

We apologise for any inconvenience and will continue to provide updates as they become available.

Thanks for your understanding.

— The BundyPlus Team
Aug 13, 13:40 AEST
Identified - We’ve identified the cause of the issue affecting map displays and physical address resolution. The issue was due to excessive API calls to our third-party mapping provider, HERE Maps.

Rest assured, GPS locations are still being accurately recorded — only the visual map display and address lookup have been temporarily disabled.

Our team is working closely with HERE to restore normal service. Please note, this may take a few days to fully resolve. Once service is restored, address lookup data will be automatically backfilled.

We apologise for any inconvenience and will continue to provide updates as they become available.

Thanks for your understanding.

— The BundyPlus Team
Aug 1, 12:47 AEST
Investigating - We’re currently experiencing an issue affecting the display of maps and address locations across BundyPlus Now and certain BundyPlus Live screens. Our team is actively investigating the cause and working to resolve it as quickly as possible.

We sincerely apologise for any inconvenience caused and will keep you updated as more information becomes available.

Thanks for your patience.

— The BundyPlus Team
Aug 1, 12:40 AEST
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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